User area

Thanks to the User Area, our customer remains in constant contact with our technical service, receives up-to-date news from the sector, can access information materials and technical advice and check current service price lists.

Collision emergency

Assistance hotline 24/7 +420 730 157 300

Service fees and commissions

Activities Fee in Kč
Annex to rental contract250
Issuing an authorisation for a third party to use the rented vehicle400
Registration plate duplicate500
Registration card duplicate350
Re-registration of a vehicle400
Recovery of a registration card seized by the police100
Providing, at the request of law enforcement and administrative authorities, written information on the user of a vehicle used for committing an offence100
Issuing an opinion on cooperation100
Authorisation for vehicle use50
Request for payment50
Vehicle delivery to indicated location:
– permissible maximum weight up to 3.5 t
– above 3.5 t
– tractor units and semi-trailers
2,5 Kč/ 1 km
3,1 Kč/ 1 km
3,5 Kč/ 1 km
Recovery of overdue receivablesAccording to the real

Valid from 15 February 2016

All prices shown in Fees and Commissions are net amounts.

Relevant VAT amounts will be added to each price determined according to Fees and Commissions.

Operating Benefits
Simplified structure
Keeping the vehicles ready to go
Services and solutions close at hand
Investment safty
Fast arrangement of accident-related formalities and claims adjustment
Possibility of using vehicles throughout the European Union
Financial Benefits
Precise cost estimates
Independent consultancy
Costs of transportation under control
Minimised administrative costs
Investment safety
Vehicle operation monitoring
Balance Benefits
Preserving the capital intact
Increasing purchasing power
Minimised risks
Investment safety
Swifter reactions to changes
Improvement of the general fleet productivity indicator

Complaints

We do our best to make you happy with Fraikin. We implement initiatives aimed at increasing the satisfaction of our Clients and building long lasting relationships with them. We carefully listen to comments, expectations and complaints.

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